The Referral Slip, Your Ticket to a Successful Hand-off

It happens to every dentist. A patient comes in with an issue you'd rather refer to someone else—a specialist, an oral surgeon, or  an o...

They're Called Quick Letters for a Reason!

Did you know that Dentrix comes with over 40 pre-defined letter templates that you can use with Microsoft Word to create custom corresponden...

Shedding Some Light on a Gray Area

The Dentrix Ledger holds a wealth of information in the transaction log area. But do you understand the other financial information found at...

Got the Picture?

The Patient Picture feature displays a full-color portrait that you can access from the Appointment Book, Family File, Patient Chart, Treatm...

Just the Way They Like It--Customizing Insurance Claim Forms

Some insurance companies require specific adaptations to an otherwise standard form. In Dentrix, the Claim Setup dialog box allows you to se...

Complete Patient Clinical Notes at Your Fingertips

Many doctors and hygienists like to review their past clinical notes about a patient at the beginning of their appointment. That way they ca...

Making Last Minute Changes to Procedures

You probably all know that when you are creating an appointment in the Appointment Book, you can click the Tx button in the Appointment Info...

Making Your Billing Statements Easier for Patients to Understand

Do patients call your office with questions about their billing statements, and wonder what the charges listed as "Balance Forward...

What does OPEN mean in the Appointment Book?

Do you have patients with flexible schedules? Willing to come in sooner than scheduled, or maybe even be willing to be rescheduled to accomm...

What Are You Waiting For? Finding Unreceived Preauthorizations

One of the questions frequently seen by our support team recently asks, "Is there a report we can run that tells us which insurance pre...