Setting up a Payment Agreement in Dentrix G6.4

At times, a patient may need to pay off a procedure or balance over time. You can accommodate these patients by setting up a payment agreeme...

Customizing Collection Letters in Dentrix

Before you send patients a final notice that their account will be sent to collections, you like to try to reach them by phone. You can add ...

Finding Patients Who Have Missed a Payment

The Collections Manager assists in your collections efforts by enabling you to quickly access and then act upon account information. You set...

Finding Patients Who Received Billing Statements on a Specific Day

You recently printed billing statements for a special group of patients who are on your office payment plan and have missed at least one pay...

Setting up Fast Checkout Options in the Ledger

After every appointment, patients come to the front desk to check out and pay their balances. Many of these patients want you to print them ...

Invalidating Completed Procedures from the Ledger

Occasionally you may find procedures that were posted incorrectly, such as a composite that was posted to the wrong tooth number or a crown ...

Setting Initial Balances for Patients

The wonderful thing about the Dentrix Ledger is that patient balances are automatically updated every time you enter procedures, whether it ...

Preventing Patients from Receiving Billing Statements

There are some patients you may not want to send a billing statement to. These patients could have a special billing circumstance they have ...

Printing the Family Ledger Report

The Family Ledger Report is an account history of all procedures, payments, adjustments, and service charges posted to the Ledger. As the ye...

Correcting Posting Errors on Payments in History

Occasionally, you may find that you made a mistake on a payment posted in the Dentrix Ledger. You cannot delete payments in history, but you...

Making Your Billing Statements Easier for Patients to Understand

Do patients call your office with questions about their billing statements, and wonder what the charges listed as "Balance Forward...

Dunning Messages

Dunning messages are automatic payment reminders that print on a billing statement based on an account's aged balance. Dentrix includes ...

Determining the Last Time a Patient Received a Billing Statement

Did you know Dentrix keeps track of the last time you billed a patient and lists that information for you in the Ledger and the Office Journ...

Running Billing Statements for Patients on a Payment Plan

One of the questions often asked our Dentrix Tech Support team, is "Can I run billing statements just for the patients on a payment pla...

Generate a List of Patients with Outstanding Balances with the Collections Manager

With the Dentrix Collections Manager, you can quickly generate a list of patients with overdue balances based on criteria you select. Do you...

Customizing Ledger Colors in Dentrix G6

The Dentrix G6 Ledger has alternating shaded rows to make it easier to read individual line items. You can customize the color of that alter...

New Dentrix G6 Feature - Assigning Providers to Procedures Before Posting Them

One of the new features in Dentrix G6 is the ability to assign providers to individual procedures in an appointment before setting it comple...

Verify Billing Statements to Send

One of the options  you can use as part of your billing process is the Verify Billing Statements to Send feature. It allows you to preview y...