Viewing Primary (and/or Secondary) Insurance Notes in the Treatment Planner

The Treatment Planner provides several options that make treatment case presentation easier and more effective. These options give your pati...

Our 200th Tip Tuesday Post

In January 2012 we launched the Dentrix Tip Tuesday blog, hoping to give our customers a little Dentrix knowledge each week, and to share ti...

Reviewing Patient Contact from the Office Journal

When you want to review the contacts you've had with a patient, you can see this information from the Office Journal display window.  Ho...

How to Send Insurance Claims Electronically

Sending claims electronically speeds up the process of getting the claim to the insurance company so that your office can get paid faster. W...

Dunning Messages

Dunning messages are automatic payment reminders that print on a billing statement based on an account's aged balance. Dentrix includes ...

Customizing Medical Alerts in Dentrix G6

Using Dentrix, you can assign medical alerts to patients. Medical alerts serve to remind you of any medical conditions your patients may hav...

Dealing with Interruptions When Using the Batch Insurance Payment Entry

In a previous post we outlined the process for entering a batch insurance payment.  But did you know that you can "pause" in the m...

Setting the Recommended Treatment Plan Case

When you create treatment plan cases for patients, at times you may give the patients treatment alternatives (where they could have either a...

Understanding How the Fee Schedule is Used in Dentrix

The Fee Schedule is the basis of the insurance estimate calculation. Patients can be assigned a fee schedule in one of three ways: By provid...

Finding the information you need on the Insurance Aging Report

Unless you are looking at an individual patient's Ledger, there is no way of knowing whether an insurance claim has been paid, or if the...