Just the Way They Like It--Customizing Insurance Claim Forms

Some insurance companies require specific adaptations to an otherwise standard form. In Dentrix, the Claim Setup dialog box allows you to se...

What Are You Waiting For? Finding Unreceived Preauthorizations

One of the questions frequently seen by our support team recently asks, "Is there a report we can run that tells us which insurance pre...

Find the Patients Attached to Each Insurance Plan in Dentrix

At times you may need to see a list of all patients assigned to an insurance plan in Dentrix. This information can be found by running the I...

Quickly Finding Previously Viewed Patients

During the course of a work day you may select hundreds of patients within Dentrix. When selecting a patient, there is a section of the Sele...

Preventing Procedures from Being Billed to Insurance

Did you know you can set up procedure codes so that by default they are not billed to insurance? That way, when you post that code it won’t ...

How to Send Insurance Claims Electronically

Sending claims electronically speeds up the process of getting the claim to the insurance company so that your office can get paid faster. W...

Dunning Messages

Dunning messages are automatic payment reminders that print on a billing statement based on an account's aged balance. Dentrix includes ...

Dealing with Interruptions When Using the Batch Insurance Payment Entry

In a previous post we outlined the process for entering a batch insurance payment.  But did you know that you can "pause" in the m...

Understanding How the Fee Schedule is Used in Dentrix

The Fee Schedule is the basis of the insurance estimate calculation. Patients can be assigned a fee schedule in one of three ways: By provid...

Finding the information you need on the Insurance Aging Report

Unless you are looking at an individual patient's Ledger, there is no way of knowing whether an insurance claim has been paid, or if the...